{"id":208212,"date":"2020-09-02T00:00:00","date_gmt":"2020-09-01T23:00:00","guid":{"rendered":"https:\/\/ionscience.com\/gas-and-leak-detectors\/customer-support\/service-and-calibration-of-your-gas-detector\/"},"modified":"2021-08-10T12:22:30","modified_gmt":"2021-08-10T11:22:30","slug":"service-and-calibration-of-your-gas-detector","status":"publish","type":"page","link":"https:\/\/ionscience.com\/en\/gas-and-leak-detectors\/customer-support\/service-and-calibration-of-your-gas-detector\/","title":{"rendered":"Service and Calibration"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#fbfbfb&#8221; bg_image=&#8221;179501&#8243; background_image_mobile_hidden=&#8221;true&#8221; bg_position=&#8221;right center&#8221; bg_repeat=&#8221;no-repeat&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;7%&#8221; bottom_padding=&#8221;7%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; class=&#8221;bg-contain&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-9-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;right&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h1>Service &amp; Calibration<\/h1>\n<p>We recommend returning your gas detection instrument annually for service and calibration. Our qualified engineers are on hand to provide you with the repair, maintenance and calibration of your instrument, with fast turnaround.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;see-through&#8221; button_color_2=&#8221;Accent-Color&#8221; icon_family=&#8221;none&#8221; text=&#8221;Return an instrument for Service or Calibration&#8221; url=&#8221;#form&#8221;][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; top_padding=&#8221;3%&#8221; bottom_padding=&#8221;3%&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Annual service and calibration of your gas detector<\/h3>\n<p>It is important that your <a href=\"\/gas-and-leak-detectors\/\">gas detection instruments<\/a> are re-calibrated on an annual basis to ensure they continue to provide you with accurate, reliable results and that they maintain their <a href=\"\/gas-and-leak-detectors\/customer-support\/register-your-instrument\/\">extended warranty<\/a>. Our Engineers will examine your instrument thoroughly to ensure it is calibrated to the same standard as when it left the factory.<\/p>\n<h3>Fast turnaround of your gas detection instrument<\/h3>\n<p>Our skilled technicians are trained to the highest standards and will ensure your gas detector is back up and running to optimal working order, and returned to you as quickly as possible.<\/p>\n<h3>Our Engineers are qualified to provide<\/h3>\n<ul>\n<li>Factory re-calibration<\/li>\n<li>Repairs (warranty and non-warranty)<\/li>\n<li>Extended warranty<\/li>\n<li>Full reprogramming capabilities<\/li>\n<li>Stock holding of spare parts<\/li>\n<li>Advanced technical knowledge<\/li>\n<\/ul>\n<h3>Returning a gas detection instrument to us<\/h3>\n<p>In addition to servicing gas detection instruments here at ION Science, we have a network of Authorised Service Centres located around the globe trained and qualified to the highest standards. We ensure all of our Service Centres maintain our original manufacturers quality when carrying out full warranty and <a href=\"https:\/\/www.hse.gov.uk\/comah\/sragtech\/techmeasareaclas.htm\" target=\"_blank\" rel=\"noopener noreferrer\">Intrinsic Safety<\/a> procedures.<\/p>\n<p>For service and calibration of your\u00a0gas detector, your instrument can be returned to a local ION Science Authorised Service Centre in your area. If a local Service Centre isn&#8217;t located near you, your instrument can be returned to the ION Science Head Office.[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f2f2f2&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h4>Return your instrument for Service &amp; Calibration<\/h4>\n<p>Your instruments can be returned for Service and Calibration to an ION Science Authorised Service Centre, or to the UK Head Office here.[\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; icon_family=&#8221;none&#8221; text=&#8221;Return your instrument here&#8221; url=&#8221;#form&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; text_align=&#8221;left&#8221;][vc_column_inner column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f2f2f2&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h4>Register your instrument<\/h4>\n<p>Register your gas detection instrument and receive free extended warranty of up to 5 years![\/vc_column_text][nectar_btn size=&#8221;jumbo&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Accent-Color&#8221; icon_family=&#8221;none&#8221; text=&#8221;Register your instrument&#8221; url=&#8221;\/gas-and-leak-detectors\/customer-support\/register-your-instrument\/&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; 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tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bottom_padding=&#8221;5%&#8221; text_align=&#8221;left&#8221; type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; vertically_center_columns=&#8221;&#8221; bg_color=&#8221;&#8221; bg_image=&#8221;&#8221; background_image_mobile_hidden=&#8221;&#8221; bg_position=&#8221;left top&#8221; bg_repeat=&#8221;no-repeat&#8221; full_height=&#8221;&#8221; columns_placement=&#8221;middle&#8221; video_bg=&#8221;&#8221; enable_video_color_overlay=&#8221;&#8221; video_overlay_color=&#8221;&#8221; video_external=&#8221;&#8221; video_webm=&#8221;&#8221; video_mp4=&#8221;&#8221; 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enable_shape_divider=&#8221;&#8221; shape_divider_color=&#8221;&#8221; shape_divider_position=&#8221;bottom&#8221; shape_divider_height=&#8221;&#8221; shape_divider_bring_to_front=&#8221;&#8221; bg_image_animation=&#8221;none&#8221; parallax_bg=&#8221;&#8221; parallax_bg_speed=&#8221;slow&#8221; shape_type=&#8221;&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221; 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Calibration.[\/vc_column_text][vc_raw_js]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[\/vc_raw_js][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>By registering your ION Science instrument, you increase the standard warranty of your product, giving you peace of mind that it is covered by us for 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