Earlier this year, Gary Smith, Middle East Sales Manager for Ion Science, went on his first trip of the year to kick-start 2014.
The trip varied from attending exhibitions to providing training to new and existing distributors of Ion Science products.
Gary also got the chance to meet some customers of Ion Science products during his tour of Israel and overall received some very positive feedback.
Distributor and Customer satisfaction is very important to Ion Science. The overseas trips our sales team embark on are key to the business – not just so that they’re meeting with distributors but so that both teams can visit customers together, and present what kind of service they can expect from Ion Science and our Distributors.
To find out what our customers think about Ion Science and our products, please visit our Customer Testimonials page.
Over 25 years of experience
Ion Science has over 25 years of experience designing, manufacturing and supplying gas sensors and gas detection instruments for a wide range of industries and applications.
Manufactured in-house at our UK plant, our sensor technology and instrumentation is designed and developed by a talented team and distributed worldwide via a global network of distributors.
World’s largest PID manufacturer
Experts in photoionisation detection (PID) technology, Ion Science manufacture and supply more PID sensors than any other gas detection company in the world.
Our PID sensor is used by major, global gas detection manufacturers and found within most PID instrumentation available today for the detection of volatile organic compounds (VOCs).
Renowned for its outstanding humidity-resistant performance and anti-contamination design, Ion Science patented PID sensor technology gives results you can trust in the most extreme conditions.
Look no further for accurate, reliable, trusted PID technology from the global PID experts.
Exceptional customer service & support
We aim to be a pleasure to deal with, to listen to our customer feedback, do what we say and give the best advice. We aim to always do better than expected and support our customers as best we can.
Our instrumentation can be returned for servicing at our UK plant or to a local Authorised Service Centre trained and qualified to Ion Science standards, where you can expect to receive the same high levels of service support.
Dedicated Research & Development
With a dedicated R&D department, research is at the heart of our company and is fundamental to our technology and product development.
We are ISO9001:2015 certified and we actively implement our management system for the continuous improvement of processes and procedures to enable us to provide our customers with the best possible products and service.
Maintaining this certification demonstrates our commitment to the continual improvement of our business management system and the standard of service to our customers.