Receive extended warranty when you register your instrument online
Further underlining its commitment to providing unrivalled technical support and first-class service delivery, Ion Science is reminding its global customers to register their gas detection instrumentation online to benefit from industry-beating extended warranties.
The leading manufacturer of gas detection and monitoring equipment for occupational health and the environment offers an unrivalled five-year extended warranty on its popular Tiger handheld volatile organic compound (VOC) detector and up to two years on its other instruments.
To receive the extended warranty, customers need to register within one month of purchase via an online form. They will receive a confirmation email advising that the extended warranty period has been activated and processed.
Duncan Johns, Managing Director at Ion Science comments: “Instrument registration is such a quick process and means customers will benefit from the most up to date product information, be the first to know about any software and manual updates and be able to take advantage of special offers.
“In the rare case an instrument develops a service issue, customers want to know they receive a quick repair and that getting it fixed will be an easy process” Duncan adds.
Ion Science provides a full calibration, maintenance and repair service for all its instruments.
About ION Science
Ion Science has over 25 years experience designing, manufacturing and supplying gas sensors and gas detection instruments for a wide range of industries and applications.
Manufactured in-house at our UK plant, our sensor technology and instrumentation is designed and developed by a talented team and distributed worldwide via a global network of distributors.
World’s largest PID manufacturer
Experts in photoionisation detection (PID) technology, Ion Science manufacture and supply more PID sensors than any other gas detection company in the world.
Our PID sensor is used by major, global gas detection manufacturers and found within most PID instrumentation available today for the detection of volatile organic compounds (VOCs).
Renowned for its outstanding humidity resistant performance and anti-contamination design, Ion Science patented PID sensor technology gives results you can trust in the most extreme conditions.
Look no further for accurate, reliable, trusted PID technology from the global PID experts.
Exceptional customer service & support
We aim to be a pleasure to deal with, to listen to our customer feedback, do what we say and give the best advice. We aim to always do better than expected and support our customers as best we can.
Our instrumentation can be returned for servicing at our UK plant or to a local Authorised Service Centre trained and qualified to Ion Science standards, where you can expect to receive the same high levels of service support.
Dedicated Research & Development
With a dedicated R&D department, research is at the heart of our company and is fundamental to our technology and product development.